Terms & Conditions - Partdro | Partdro

Terms & Conditions - Partdro

Introduction

Welcome to Partdro. These Terms & Conditions (hereinafter “Terms”) constitute a legal agreement between you and Partdro regarding the use of our services and products.

Please read these Terms carefully. By registering or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue using our services immediately.


1. Service Description

Partdro provides intelligent hardware supply chain solutions and related services, including but not limited to:

  • Industrial drone and UAV solutions
  • Firefighting robots and quadruped robots
  • Agricultural drone systems
  • Hardware customization and consulting services
  • Technical support and training services

We reserve the right to modify, suspend, or discontinue the service (including any features) at any time without prior notice.


2. Account Registration and Management

2.1 Registration Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this service
  • You must provide true, accurate, and complete registration information
  • Each user may only register one account unless otherwise permitted in writing by us

2.2 Account Security

  • You are responsible for safeguarding your account credentials (username and password)
  • You agree to assume responsibility for all activities under your account
  • Please notify us immediately of any unauthorized use

2.3 Account Termination

We reserve the right to suspend or terminate your account in the following circumstances:

  • Violation of these Terms
  • Suspected fraud or abuse of the service
  • Long-term inactive accounts
  • Legal or regulatory requirements

3. User Conduct

3.1 Prohibited Activities

When using our services, you shall not:

  • Violate any applicable laws or regulations
  • Infringe upon others’ intellectual property, privacy, or other legal rights
  • Distribute malware, viruses, or harmful code
  • Attempt to access our systems or networks without authorization
  • Engage in spam, phishing, or other fraudulent activities
  • Interfere with or disrupt the normal operation of the service
  • Reverse engineer, decompile, or disassemble our software
  • Use the service for any illegal or unethical activities

3.2 User Content

If you create, upload, or post content through our services (hereinafter “User Content”):

  • You retain all rights to your User Content
  • You grant us a non-exclusive license to use, store, and display User Content to provide the service
  • You warrant that you own or have obtained necessary authorization for the User Content
  • You are responsible for the legality of your User Content

4. Paid Services and Subscription

4.1 Fees and Payment

  • Certain service features may require a paid subscription
  • Fee schedules will be clearly displayed on the order page
  • You agree to pay the corresponding fees according to your selected subscription plan
  • All fees are denominated in CNY or other currencies as displayed on the page

4.2 Automatic Renewal

  • Subscriptions will automatically renew unless you cancel
  • Renewal prices are subject to the prices published at the time of renewal
  • We will notify you via email before each renewal
  • You may cancel automatic renewal at any time in your account settings

4.3 Refund Policy

  • We offer a [7/14/30]-day no-questions-asked refund period (subject to product page specifications)
  • Outside the refund period, refunds are only provided for significant service defects
  • Please submit refund requests through customer service channels
  • Refunds will be processed within 5-10 business days

4.4 Price Changes

We reserve the right to adjust service prices:

  • Price changes will be notified 30 days in advance
  • Changes do not affect the current subscription period
  • New prices will apply upon renewal

5. Intellectual Property

5.1 Our Rights

All content related to Partdro and the services, including but not limited to:

  • Software code, algorithms, technology
  • Trademarks, logos, brand names
  • Text, images, audio, video
  • Designs, interfaces, layouts

Are protected by intellectual property laws and belong to Partdro or its licensors.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use the services
  • Use service features for their intended purposes

This license does not constitute a transfer of any intellectual property rights.

5.3 Infringement Reporting

If you believe our services infringe your intellectual property rights, please notify us:

  • Provide specific locations of the infringing content
  • Provide proof of your rights
  • Provide your contact information

6. Confidentiality

6.1 Confidential Information

“Confidential Information” refers to non-public information disclosed by one party to another, including:

  • Business plans, strategies, financial information
  • Technical data, source code, algorithms
  • Customer information, partner information
  • Other information marked as confidential

6.2 Confidentiality Obligations

You agree to:

  • Use Confidential Information only for the purpose of using the services
  • Not disclose Confidential Information to any third party
  • Take reasonable measures to protect Confidential Information

7. Disclaimer

7.1 “As Is” Provision

The services are provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to:

  • Warranties of merchantability
  • Warranties of fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties of continuity, security, or accuracy

7.2 Use at Your Own Risk

You understand and agree that:

  • Use of the services is at your own risk
  • We do not warrant that the services will meet all your requirements
  • We do not warrant that the services will be uninterrupted, timely, secure, or error-free

8. Limitation of Liability

8.1 Exclusion of Indirect Damages

To the maximum extent permitted by law, Partdro shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business interruption
  • Costs of procuring substitute products or services

8.2 Liability Cap

Our cumulative liability shall not exceed the total amount you paid us in the past 12 months or CNY 1,000, whichever is greater.


9. Indemnification

You agree to indemnify and hold Partdro harmless from any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from:

  • Your use or misuse of the services
  • Your violation of these Terms
  • Your infringement of any third party’s rights
  • Your User Content

10. Changes to Terms

We reserve the right to modify these Terms at any time:

  • Changes will be posted on this page
  • Significant changes will be notified in advance (via email or website notice)
  • Continued use of the services constitutes acceptance of changes
  • If you do not agree to changes, you should discontinue using the services

11. Termination

11.1 Termination by You

You may stop using the services at any time and cancel your subscription through account settings.

11.2 Termination by Us

We may terminate the services in the following circumstances:

  • Serious or repeated violations of these Terms
  • Legal or regulatory requirements
  • Business adjustments or cessation of operations

11.3 Effects of Termination

Upon termination of services:

  • Your license to use the services terminates immediately
  • You shall cease using and delete all related materials
  • Depending on applicable laws, you may have the right to export your data
  • Provisions of these Terms that should survive termination shall remain in effect

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by the laws of the People’s Republic of China (excluding conflict of law principles).

12.2 Dispute Resolution

Any disputes arising from these Terms shall:

  • First be resolved through friendly negotiation
  • If negotiation fails, be submitted to the competent people’s court for litigation

12.3 Jurisdiction

Both parties agree to submit to the exclusive jurisdiction of the people’s court at the company’s location.


13. Miscellaneous

13.1 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between the parties and supersede all prior oral or written agreements.

13.2 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Failure by either party to enforce any right under these Terms shall not constitute a waiver of that right.

13.4 Assignment

You may not assign any rights or obligations under these Terms without Partdro’s prior written consent. Partdro may assign its rights and obligations without affecting your rights.

13.5 Third-Party Beneficiaries

Except for third-party service providers expressly specified in these Terms, there are no third-party beneficiaries.


14. Contact Us

If you have any questions about these Terms, please contact us:

We will respond to your message as soon as possible.


Last Updated: March 18, 2026

Effective Date: March 18, 2026